Zivera Rules

§ 1. General Rules:
1. Every player that creates an account on Zivera.pl server is obligated to comply with the rules of the game.
2. Not knowing the game rules doesn't exempt anyone from complying with them.
3. At the time of violating the rules, administration reserves full rights to restric the access to an account or deleting an account.


§ 2. Players:
1. It is prohibited to create a character with a name insulting another person(s). It is prohibited to use names that insult the modern policy in any way, names that are racist that insult any type of nation in any way. Lets respect each other.
2. Every character created on Zivera.pl server is owned by it. Account, items or character trading is strictly prohibited. We also won't tolerate any loopholes that are to do with circuvent this rule.
3. It is prohibited to block hunting grounds while being AFK as well as normally, the first block will be punished teleport to the temple and subsequent bans including IP.
4. It is prohibited to block quests while being AFK as well as normally.
5. There is an absolute prohibition of advertising and promoting any other game servers except for Zivera.
6. Insulting as well as lying to the administration will end with banishment of an account for 48 hours or in extreme cases with a pernament deletion of an account.
7. In the case of the occurrence of such needs, players are required to follow the instructions given by the administration of the server.
8. Players are required to address the administration with respect and cultural language. Trying to break this rule might end with a banishment of an account.
9. Every player is under the direct assessment of the administration.
10. There is an absolute prohibition of using in-game bugs and errors for own use. There is a command that is used to report all bugs, !bug description. (Serious bugs will be awarded with large amount of premium points).
11. It is prohibited to massively insult players on Game-Chat, Help, Trade and Default. Lets respect each other. No one will be running for you for few insults but exaggeration will be punished.
12. It is prohibited to spread around false statements or information about the server or administration. Players that do that will be punished with a deletion of their account.
13. All accounts, characters, items and everything else that has to do with the game is owned by the administration. Players have only the ability to use those items to play but the administration is still the owner of everything.
14. Permamently prohibition of approptiating not own items, scamming players, asking other players for login/password/r-key, cooperation with people violating the rules, sending hack links, hacking attempts.
15. Trade with any kind of scripts to bots or giving them for free is prohibited.

§ 3. Administration:
1. Administration works in the way that will improve the quality of the game and also provide a smooth game without any trouble or problems.
2. Nobody is a machine. Everybody makes mistakes. If there will be any doubts about some decision that was made by someone from the administration, players will be able to talk about it on our forum and it will also be discussed by other members of administration. Let\'s remember that no one is infallible.
3. The administration is tryig to examine all the requests/notifications/comments as fast as possible but sometimes it might take a bit longer.
4. The final word and decision is always made by the head administrator.

§ 4. Punishments:
1. Depending on the offence, the administration reserves full rights to punish a player using the following rules.
2. If a player abused a bug for his/her own needs without notifying the administration about the bug - banishment for 15 days.
3. If a player has strongly insulted the administration, he or she will get a banishment for 48 hours.
4. For blocking hunting grounds or quests, the punishment might vary from kicking to temple to a 48 hour banishment. It depends on how often the player was blocking the spawns and also the type of blocking.
5. Catching someone selling an account or a character - warning banishment for 6 hours, next time banishment for 5 days.
6. Not knowing the rules - possibility of punishment that will depend on the offence.
7. Extreme situations that are not mentioned in these rules - banishment for 30 days or account deletion.

§ 5. Payments and Digital Services:
1. All payments made within Zivera.pl are voluntary and are intended to support the development of the server and grant access to additional functionalities, premium points, digital services or gameplay-related features.
2. Payments may be processed through third-party payment providers, including but not limited to Stripe, HotPay, Paymentic or other available payment methods. Payment providers operate under their own terms of service and privacy policies.
3. The Administration makes reasonable efforts to ensure proper payment processing; however, it shall not be held responsible for incorrectly completed transactions resulting from inaccurate information provided by the user, user mistakes, issues on the side of payment operators, banks, telecommunication providers or other third parties.
4. Purchased premium points, digital items, premium services, bonuses, virtual currencies, VIP statuses or any other digital goods are assigned to the user’s account upon successful payment confirmation and are considered digital and intangible content.
5. Upon completion of the order and assignment of purchased digital services, premium points or in-game items to the user’s account, the performance of the digital service begins immediately.
6. By making a purchase, the user expressly agrees to the immediate commencement of the digital service before the expiration of the withdrawal period and acknowledges that, after full performance of the digital service, the right of withdrawal may be lost in accordance with applicable European Union law and regulations governing digital content and electronically supplied digital services, especially where the purchase results in a permanent change to the status of the user account or in-game character.
7. Due to the nature of online digital services and the immediate modification of the user’s account status (including but not limited to premium points, in-game items, bonuses, virtual currencies, outfits, premium services or other gameplay-related benefits), refunds are generally not available once the service has been properly delivered, unless otherwise required by mandatory applicable law.
8. Payment-related complaints may be submitted to the Administration through the available contact channels. Each complaint shall be reviewed individually.
9. In the event of a chargeback, payment reversal, unauthorized refund request or justified suspicion of payment abuse, the Administration reserves the right to temporarily restrict access to the account, remove the equivalent value of granted digital services, suspend the account or take other reasonable actions necessary to restore the economic balance of the user’s account.
10. Purchasing digital goods within the Service does not transfer ownership of the account, characters, virtual items, premium points or any other in-game elements to the user. The user is granted only a limited, revocable and non-exclusive right to use such digital goods within Zivera.pl, subject to these Terms.
11. All accounts, characters, virtual items, premium currencies, game systems, game-related data and any other elements associated with the Service remain the exclusive property of the Administration.
12. The owner of the Service is: HostPlus spółka z ograniczoną odpowiedzialnością, ul. Lubelska 37, 26-603 Radom, Poland, NIP: 7963042579, REGON: 543192230, KRS: 0001204264.

§ 6. Final Provisions:
1. Administration of Zivera.pl server reserves full rights to edit these rules at any time.
2. The administration will strictly enforce these rules.
3. The punishment system isn\'t stiff. It is flexible and it is going to be used individually depending on the offence that was made.
4. The present game rules are to improve the game quality on the server and clarify the rules that prevail on it.
5. In case when in the regulations are some deficiences, decisions are made by server administration.
6. The accounts along with characters are owned by Zivera.PL.

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